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What You Agree To When You Use jenius96

These legal terms set out how your account works, what we collect, and what applies when you access jenius96 from Indonesia — availability depends on local law and eligible regions. Read this before you open an account so there are no surprises.

Account eligibility rulesIndonesia jurisdiction noticeData and privacy postureDANA, OVO, GoPay wallet termsHow to contact us about your rights

Explore the Lobby Read FAQ

Our Policy Posture and Your Account Rights

jenius96 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

jenius96 operates as a lobby platform for casino games, live tables, and sports markets including Liga 1 and European football categories. Access to these services depends entirely on local law and is only available where local regulation permits it. By creating an account, you confirm that

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you are an eligible individual in a permitted region and that you are using the platform for personal, non-commercial purposes. Payment activity through DANA, OVO, and GoPay is subject to each wallet provider's own terms in addition to ours. When you make a deposit, the transaction
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is processed through your chosen e-wallet and reflected in your jenius96 account balance — both sets of terms apply at that point. Withdrawal requests go through the same wallet you used to deposit, and our team verifies account ownership before releasing funds. We may update these
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terms when regulations, payment rails, or platform features change. The version published on this page is always the current one. If a change materially affects your account, we will notify you via the contact method registered to your profile. Continuing to use the platform after a
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published update means you accept the revised terms. For any dispute relating to these terms, reach us through our live chat or support email before escalating to any other channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY HANDLING

How We Protect Your Account and Data

Your account security and the integrity of your data are handled at the platform level, not just at the point of login. Here is what we do in practice across four areas that matter most to you.

Account Security Login uses OTP verification sent to your registered mobile number. We flag unusual access patterns and can lock your account on request if you suspect unauthorised activity.

Data Retention We keep account and transaction records for the period required by applicable policy. You can request a summary of what we hold about your account through our support email.

Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser without losing account access.

Data Change Requests To update, correct or request deletion of your personal data, contact support with your account ID and wallet type — DANA, OVO, or GoPay — so we can verify and act on the request.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about these terms, your account data, or how a transaction was processed through your DANA, OVO, or GoPay wallet, there are three ways to reach our team. For anything urgent — such as a disputed transaction or an account access issue — live chat gets you the fastest response. Our support team can pull up your account details and walk through the specifics with you directly.

Live Chat Open the chat widget in your account dashboard. Our team can access your transaction records and policy questions in real time during staffed hours.

Email Support Send your legal or policy query to our support address listed in the account help section. Include your registered wallet type — DANA, OVO, or GoPay — for faster handling.

Account Help Centre The help section inside your account covers common policy questions, data access requests, and how to submit a formal complaint if a live chat resolution does not satisfy you.

Common Legal and Policy Questions

These are the questions we hear most often about account terms, data rights, and how our policy applies to Indonesia-based accounts. If yours is not here, reach out via live chat.

Access depends on local law and is only available where local regulation permits it. You are responsible for checking whether use is lawful in your specific region before opening an account.

We collect the details you provide at registration — name, contact information, and your linked e-wallet identifier (DANA, OVO, or GoPay). We use this to verify your account and process transactions.

Yes. Email our support team with your registered account ID and wallet type. We will confirm receipt and provide a summary of your account data within a reasonable timeframe.

Contact us through live chat or email, request account closure, and specify whether you want your data deleted. We will process the closure after verifying your identity via your registered contact method.

Our terms apply to your jenius96 account regardless of which wallet you use. DANA, OVO, and GoPay each add their own terms at the wallet transaction level — both sets apply simultaneously.

The updated version is published on this page immediately. If a change materially affects your account, we notify you via your registered contact. Continued use after the update means you accept the new terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoJenius96 Glossary Appjenius96 App

What You Agree To When You Use jenius96

How We Protect Your Account and Data

How to Reach Us on Legal or Policy Matters

Common Legal and Policy Questions

01 Is jenius96 available to players in Indonesia?

02 What personal data does jenius96 collect when I register?

03 Can I request a copy of the data jenius96 holds about me?

04 How do I close my account and have my data removed?

05 Do jenius96 terms change if I use DANA, OVO, or GoPay?

06 What happens if jenius96 updates its legal terms?

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